The Human Resources Department felt the pressure to evolve even before the pandemic disturbed life as we know it. Because consumer apps and websites are easy to use, employees simply expect more. There has been an increasing need for better communication with colleagues and better accessibility of core systems and services. “Working” was no longer an excuse for “not functioning” digital.
With 92 per cent of HR managers report that employee experience is their top priority in 2021, the majority of firms being driven into remote work environments. Where do they start? Where do they start? Organizations may improve their employee experience in several ways (from recruitment and retention of talent through culture and connectivity). The top six are here:
CREATE TRUE LEARNERS
Reskilling and up-skilling employees have been at the forefront of companies pivoting to a distributed workforce, experiencing furloughs and layoffs, and retaining talent, when all of a sudden many employees could work for any company, anywhere.
Beyond the employer’s point of view, the employee has fewer opportunities for in-person networking, with limited social commitments, and the boss behind the screen, not at the same table. Digitally, career growth may seem inorganic, if not approached in the right way.
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In 2020, employees wanted yoga, more all-you-go calls, and, yes, some sourdough bread. In 2021, employees are asking to learn and grow—or to leave.
In a survey of full-time employees in the U.S., respondents indicated that the number one way they want to engage is through the promotion of learning opportunities by HR. Companies must offer learning opportunities for personal and professional growth – leadership training, certification in their field, on-demand skills training, a remunerated degree programme, peer learning opportunities. Using technology to identify skills gaps and suggest courses or match the employee’s career goals with learning opportunities is sure to create sustainable learners who learn and grow rather than quit and go.
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ACROSS WORK SITUATIONS PROMOTE FAIRNESS
HR leaders everywhere try to solve the dilemma of the return to work: who can send them back, where they can send them, and why to send them back.
Whether it comes back to the office full-time, remains working in the office or implements a hybrid option, managers need to develop programmes, which still allow for a fair and collaborative culture.
The freedom to choose and work opens up questions of office availability, fairness and business continuity. It must be used consistently for each group that can work in this manner when offering flexibility. Spoken word programmes can help identify how employees work, while technology can explain how they work.
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Similarly, technology can demonstrate who works from home, in the office, travelling or in another remote environment as companies with dynamic schedules understand what shifts happen or are achieving them. Although choosing the way we work is a priority, technology can minimise fears about desk space, schedules and time zones work, productivity in less traditional settings and so on.
MAKE EASIER REFERRAL
At a moment where many are unable to meet face to face, referrals to employees become much more important to new talent. However, a third of employees don’t refer to candidates because they don’t know about open positions. Employees must have the right technology to understand open positions, share open positions and be rewarded for placing them. The second most valuable recruitment tool was designated employer referrals, preceded by employee review sites by a survey by 500 HR leaders in the U.S.
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DIGITAL REMOVATION
Wherever someone works, a single workflow to get updates in real-time, smoother compensation access, perks, retraining, upgrading and more is never any greater.
The digital connectivity thread should be one layer and not isolated networks where data does not enter into other systems or workers cannot communicate or perform all necessary tasks without logging into several systems. Indeed, HCM is the number one infrastructure investment HR makes this year with the highest expected end-to-end approach for recruitment, onboarding, mobilisation, compensation processing, salary payroll and offboarding.
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By including all personal data—from hiring to retirement—in a centralised recording system, customised feedback for any employee to become more precise and substantive throughout their career. Moreover, consumer-like demands have been fulfilled because an employee is willing, in a consumer-like system, to meet any target — pay stubs, sign up for workshops, complete a summary of results, register for benefits.
FOSTER FINANCIAL, MENTAL, AND PHYSICAL WELLNESS
Approaching and tackling the key issues that workers face can be achieved by promoting a more multicultural, fair environment that gives a premium on financial, mental and physical health.
To take the entire person at work into account, engagement management strategies include survey, cooperation, awards and awards, target setting, peer feedbacks and assessments of results.
The workers will vote not only on the kinds of programmes but also in the aim of developing personal well-being time (e.g, financial literacy, training lessons, diet preparation) but also in their company’s HCM. Objectives must not be associated exclusively with corporate goals. Personal success objectives will and can provide workable hours, contribute to their 401K or help look after our mental health, for example, at the fitness courses available. For eg, what are the fitness services, if workers reject meeting updates on their schedules?
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An interactive interface that combines participation, learning, success and ratings open the way to feedback, to learn and to evaluate everything with their individual and career ambitions in real-time.
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Ratnakar Upadhayay, known professionally as Ratnakar Mavilach, is an Indian businessman who is best known for coming up with the idea for Hinglishgram, the first content delivery platform in the world. His innovative endeavors range from launching Debonair Magazine back into the public sphere.
